Your privacy is our responsibility
This policy explains in detail how your personal information is collected, used, and kept secure on the atg70 platform. We treat the security of your information as our top priority.
Introduction & Scope
atg70 is an online gaming and betting platform operated for users in Bangladesh. This privacy policy ("Policy") explains our practices regarding your personal information — what we collect, how we use it, and with whom we may share it.
This Policy applies to atg70's website, applications, and all related services. By using our platform, you are considered to have agreed to the terms of this Policy. If you do not agree with this Policy, please refrain from using our platform.
This Policy has been recently reviewed. Whenever we make any significant changes to this Policy, a public notice will be posted on the platform.
atg70 is fully committed to your privacy. We believe that transparency and trustworthiness are the foundation of a healthy relationship with our users. That is why this Policy clearly states the circumstances under which your information is used and the circumstances under which it is not.
Information We Collect
atg70 may collect the following types of information to provide you with a secure and personalised service:
2.1 Identity Information
- Full name and date of birth
- National ID or passport number (for identity verification)
- Photograph or copies of personal documents (during the KYC verification process)
2.2 Contact Information
- Email address
- Mobile phone number
- Residential address
2.3 Financial Information
- bKash, Nagad, or Rocket account number (for transaction processing)
- Bank account details (where applicable)
- Deposit and withdrawal history
2.4 Technical Information
- IP address and device identifier
- Browser type and version
- Operating system information
- Login time and session data
2.5 Usage Information
- Which games you have played and how much time you have spent
- Betting history and win/loss records
- Preferred game categories and play style
- Conversation history with the support team
We do not store your password in plain text. Passwords are always hashed using a strong encryption algorithm.
How We Collect Information
atg70 collects your information in several ways. The main methods are described below:
3.1 Information You Provide Directly
Information you provide directly during account registration, identity verification, transaction processing, and support chat.
3.2 Automated Collection
Certain technical information is collected automatically via cookies, web beacons, and similar technologies while you browse the platform.
3.3 Via Payment Processors
When a transaction is completed via bKash, Nagad, Rocket, or bank transfer, the relevant service providers share transaction confirmation details with us.
Purpose of Using Information
atg70 uses your information only for the specific purposes listed below. We never use your information for unnecessary or unauthorised purposes.
4.1 Service Operation & Improvement
- Creating, managing, and keeping your account secure
- Processing deposit and withdrawal transactions
- Managing bonuses, rewards, and VIP benefits
- Making technical improvements to our gaming platform
4.2 Identity Verification & Security
- Completing the KYC (Know Your Customer) process
- Preventing fraud, money laundering, and other illegal activities
- Detecting unauthorised logins and cyber threats
- Implementing responsible gaming policies
4.3 Customer Service
- Answering your questions via live chat and email
- Resolving technical issues
- Sending account-related notifications
4.4 Meeting Legal Obligations
- Complying with applicable laws and regulations
- Providing information at the request of regulatory authorities
- Retaining information for record-keeping and audit purposes
We do not sell your information to third parties. Your information is shared only when it is essential for providing services or when required to meet legal obligations.
Data Storage & Security
atg70 uses industry-standard technology and practices to protect your information. Our security framework is structured across the following layers:
5.1 Encryption & Transmission Security
All communication between your browser and our servers is secured with SSL/TLS encryption. This means every piece of information you send or receive is automatically encrypted and cannot be read by third parties.
5.2 Data Retention Period
Information is retained for as long as your account is active and for as long as necessary thereafter to meet legal and regulatory obligations. Records of financial transactions must be kept for an extended period — this is a legal requirement.
5.3 Access Control
Only authorised staff can access your information, and each of them is engaged under strict confidentiality terms. Every instance of data access is logged and regularly reviewed.
5.4 Response to Security Breaches
If a security breach occurs, we will promptly notify affected users and take the necessary steps to minimise harm. We have a dedicated incident response team on standby at all times.
For the security of your account, never share your password with anyone. atg70 will never ask you for your password or OTP over the phone or by message.
Data Disclosure & Third Parties
atg70 does not sell your information to third parties as a matter of policy. However, information may be shared in the limited circumstances below:
6.1 Service Partners
The minimum necessary information is shared with our payment partners (bKash, Nagad, Rocket, banks) to complete transactions. They manage information in accordance with their own privacy policies.
6.2 Technology Service Providers
We work with trusted technology partners for game operations, platform infrastructure, and cybersecurity. They provide services under our strict data protection agreements and may not use your information for their own purposes.
6.3 Legal Obligations
Providing the necessary information in response to a court order, government directive, or a lawful request from a law enforcement agency is our legal obligation.
6.4 Business Transfers
If atg70's business operations undergo a major change for any reason (such as a merger or acquisition), user information may form part of that change. You will, however, be given advance notice in such a case.
All our third-party partners are contractually obligated not to use your information beyond the authorised purposes and to maintain appropriate security measures.
Cookie Policy
Cookies are small text files stored on your device when you visit the atg70 platform. They are used to improve the platform's functionality and your experience.
7.1 Essential Cookies
These cookies are essential for the basic operation of the platform — such as maintaining your login state, ensuring transaction security, and preventing fraudulent activity. Without them, the platform cannot function properly.
7.2 Functional Cookies
These cookies remember your preferences (such as language settings) and provide a personalised experience.
7.3 Analytics Cookies
These cookies help us understand how users are using our platform. Through this, we can continuously improve the quality of our service.
7.4 Cookie Controls
You can control or disable most cookies by changing your browser settings. Please note, however, that disabling essential cookies may disrupt some important functionality of the platform.
Your Rights
atg70 believes that users should have meaningful control over their own information. As a user of our platform, you have the following rights:
8.1 Right to Know
You can find out at any time what information we hold about you. This request can be made through our support team.
8.2 Right to Correction
If any of your information is incorrect or incomplete, you can request that it be corrected. We will ensure the correction is made as quickly as possible.
8.3 Right to Deletion
In certain circumstances you can request that your information be deleted. Please note that due to legal obligations, some information must be retained for a specified period.
8.4 Right to Object to Processing
You can object to your information being processed for a specific purpose. Contact us to stop receiving marketing messages.
8.5 How to Exercise Your Rights
To exercise any of the rights listed above, please contact our support team via live chat or email. We will generally review your request within business days.
We cannot process any data-related requests before identity verification. This is to protect your information from unauthorized access.
Child Protection Policy
atg70 is an adult platform. Our services are available only to users aged 21 and above.
We do not intentionally collect any personal information from minors. Age verification is mandatory during account registration, and date-of-birth documents are verified as part of the KYC process.
If we find that a minor's information has inadvertently reached us, we will immediately delete that information and close the associated account.
If you suspect that a minor has registered on our platform, please contact us immediately.
Policy Changes
We may update this privacy policy from time to time due to business needs, legal changes, or technological developments.
For any significant changes, we will post a clear notice on the platform and indicate the date of the change. For minor changes, the "Last Updated" date at the top of the policy will be revised.
Continued use of the platform after a revised policy has been published will be considered your acceptance of the updated terms. We therefore recommend that you review this policy periodically.
Contact Us
If you have any questions or concerns about this privacy policy, or wish to exercise your rights, please get in touch with us:
Live Chat
Support is available 24/7 in Bengali and English. For the fastest assistance, use live chat.
For written privacy-related requests, email us at: [email protected]
atg70's privacy policy reflects our commitment to protecting your information. We are always committed to remaining worthy of your trust.
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